With eHopper’s user-friendly interface and intuitive features, managing your online store or brick-and-mortar shop’s checkout, customer experience, and customer management as part of your omnichannel plan has never been more straightforward. Say goodbye to manual checkout processes and hello to streamlined operations with the help of payment processing tools. With eHopper’s versatile card terminal and efficient inventory tracking tools, retailers can quickly process payments and take control of their business with an omnichannel plan. eHopper empowers retailers to efficiently manage their business by providing a comprehensive service. Ready to take your retail business to new heights? Discover the countless benefits of using eHopper’s retail POS software for your restaurant today! With our payment processor integration, you can easily accept payments from various channels, making it an ideal omnichannel solution.
Features and capabilities of eHopper retail POS
Inventory Management Features
eHopper retail POS software offers comprehensive inventory management tools and systems to help businesses track and manage their stock efficiently. With eHopper, companies can streamline inventory management processes and seamlessly integrate with their chosen payment processor. With eHopper, you can easily add and edit products using our intuitive tools.
Robust Reporting and Analytics Tools
eHopper offers a free plan with robust reporting and processing tools that give businesses valuable insights into their sales performance. The system generates detailed reports on various aspects, such as sales processing, employee performance processing, and customer behavior processing. These reports are available for free. These free reports can be accessed anytime from the free back-office dashboard or sent directly to your email.
Support for Multiple Payment Options
In today’s fast-paced world, customers expect flexibility. That’s why eHopper retail POS supports multiple payment methods, including credit cards and mobile payments. With eHopper, you can accept payments using various options, such as credit cards and mobile payments, all for free. With a free integrated credit card terminal option available through eHopper’s partner program, businesses can securely process transactions at the point of sale.
Customer Relationship Management (CRM) Features
eHopper understands the importance of building strong customer relationships, and that’s why it offers a range of CRM features to help businesses nurture their customer base. The system lets you capture customer information at the point of sale, including contact details and purchase history.
Pricing options and plans offered by eHopper
Overview of different pricing tiers
Now that we’ve explored the features and capabilities of eHopper retail POS let’s dive into the pricing options and plans they offer. eHopper understands that businesses come in all shapes and sizes, so they have designed various pricing tiers to cater to small, medium, and large companies’ needs.
What’s included in each pricing plan
eHopper offers three main pricing plans: Essential Plan, OmniChannel Plan, and Online Ordering. Each price plan has features and benefits tailored to specific business requirements. The Essential Plan is an excellent option for small businesses on a budget. It provides all the essential tools to efficiently manage sales transactions with features like menu builder, phone support, checkout, order management, and more. For businesses looking for more advanced capabilities, such as inventory management across multiple locations or integrations with popular e-commerce platforms like Shopify or WooCommerce, the OmniChannel Plan is an ideal choice. This plan allows you to sell across multiple channels while keeping your inventory synchronized seamlessly. If your business heavily relies on online orders and deliveries, then the Online Ordering plan is worth considering. This plan lets you quickly set up an online ordering system for your customers without additional fees.
Monthly subscription fees vs annual billing options
EHopper offers both monthly subscription fees as well as yearly billing options. Opting for a yearly billing cycle can provide significant cost savings compared to monthly payments. By choosing the annual billing option upfront instead of paying month-to-month, you can enjoy a discounted rate that helps stretch your budget further. This can be particularly advantageous for businesses looking to save money in the long run.
Pros of using eHopper retail POS
Increased Sales Opportunities through Online Ordering Capabilities with an Integrated Website Builder
eHopper retail POS offers a powerful feature that can help boost your sales: online ordering capabilities integrated with a website builder. This means you can easily set up an online store where customers can browse and purchase your products or services. An online presence opens up new avenues for reaching customers beyond your physical location. With the integrated website builder, you don’t need to be a tech whiz to create an attractive, user-friendly online store. The platform provides intuitive tools and templates that allow you to customize the look and feel of your website, ensuring it aligns with your brand identity. This way, you can provide a seamless shopping experience for your customers, leading to increased sales opportunities.
Simplified Employee Management with Built-in Time Clock Functionality and Staff Performance Tracking
Managing employees is made easier with eHopper’s built-in time clock functionality. You can directly track employee work hours, breaks, and overtime from the POS system. This eliminates the need for manual timekeeping methods like punch cards or spreadsheets, saving you time and reducing errors. EHopper retail POS enables staff performance tracking. You can monitor employee productivity by analyzing key metrics such as average transaction value or number of items sold per hour. This information allows you to identify top performers and provide incentives or training where needed.
Customizable Loyalty Program Creation to Reward Loyal Customers and Encourage Repeat Business
Building customer loyalty is crucial for any business’s success, and eHopper makes it easy for you to do just that. With this retail POS system, you can create customizable loyalty programs tailored to your needs. You can design loyalty programs that reward customers based on their spending habits or frequency of visits. You can foster customer loyalty and increase customer retention by incentivizing repeat business.
Cons of using eHopper retail POS
Limited customization options for receipt templates or branding elements within the system
One of the downsides of using eHopper retail POS is the limited customization options available for receipt templates and branding elements within the system. While eHopper offers some pre-designed templates, users may need help to customize them to match their brand’s unique identity fully. This limitation can frustrate businesses that want to create a cohesive and personalized customer experience.
Integration limitations with specific payment processors or hardware devices
eHopper retail POS has integration limitations. While it supports popular payment methods like credit cards and mobile wallets, there might be compatibility issues with specific processors or hardware devices that businesses prefer. This can challenge companies with existing systems or want more flexibility in choosing their selected payment processing solutions.
Occasional reports from users about software glitches or bugs
Occasionally, there have been reports from users about software glitches or bugs while using eHopper retail POS. Although these instances are not widespread, they can still disrupt business operations and cause inconvenience for users. EHopper must address these issues promptly and provide regular updates and bug fixes to ensure a smooth user experience.
Final thoughts
In conclusion, eHopper retail POS offers a comprehensive solution for businesses looking to streamline their operations and enhance customer experiences. With its robust features and capabilities, such as inventory management, sales analytics, and customer relationship management, eHopper empowers retailers to manage their stores efficiently.